Some colors may not meet your expectation.

While we make every effort to print your digital artwork as accurately as we can, sometimes issues outside of our control mean that the color print may not be exactly as you expect.

Why is this?

Toner Colours – Colour printers use a combination of Cyan, Yellow, Magenta & Black (CMYK) toner to create colors. If your file uses CMYK to create your color you will get a good result.

Screen Colours – All computer screens use a combination of Red, Green & Blue (RGB) to create colors. If your file uses RGB it has to be converted to CMYK when the file is printed, as color printers use a combination of CMYK toner to create colors. This process can cause the color to shift and may give an unsatisfactory result.

Software – Software controls the mixing of colors and some software is more suitable for color control than others. If you want greater control over the colour you must use software that you can reproduce in CMYK such as Adobe InDesign, QuarkXpress, Adobe Illustrator, Adobe Photoshop or CorelDraw.

Microsoft Word, PowerPoint & Excel have limited control over color and should not be used when color is critical.

What you can do

• Tell us what software program has been used to create the file.
• Let us know before we print the job how critical the color accuracy is.

What we can do

• Our graphic designer can design the job for you using the most appropriate software.
• Provide you with a color proof for sign-off prior to printing.
• Advise you of the cost and time to manually convert an RGB file to CMYK.